Confidential ombudsperson services are available to UMB faculty and staff for assistance with workplace concerns. Reasons to visit the ombudsperson include situations that make one uncomfortable in the workplace, such as:
- Thinking something unfair has taken place.
- Being unsure about a school or University policy or procedure.
- Having conflict with a co-worker or supervisor.
- Needing a neutral person to listen.
- Seeking help when one doesn’t know where else to turn.
The ombudsperson does not advocate for persons or groups, give legal advice, provide psychological counseling, or participate in formal procedures such as grievances. The ombudsperson cannot change or waive school policies, nor can she serve as an agent of notice for the University.
UMB’s ombudsperson, Laurelyn Irving, holds a PhD from the University of North Texas, an MSSW degree from the University of Wisconsin-Madison, and a BA degree from Purdue University. She has more than 20 years of experience teaching university staff how to resolve conflict and 11 years in practice as a mediator.