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UMB Employee Assistance Program

May is National Mental Health Awareness Month. Know the services available to you at UMB!

Do you need a sympathetic professional to talk to and consult with? Are you having trouble at home, work, or with life’s changes? The Employee Assistance Program (EAP) is here for you.

The EAP is an excellent resource for supervisors for team-building, conflict resolution, and employee support.

Experienced counselors can offer support and structure to help individuals and groups talk about issues.

This service is completely confidential and free for UMB employees.

Feel free to call us at 667-214-1555 to schedule an appointment.

  
Carol McKissick Bulletin Board, Community Service, Education, People, UMB News, University LifeApril 19, 20170 comments
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Employee-Assistance-Program

Employee Assistance Program Has Much to Offer

If you are a UMB employee there is a little known but valuable benefit available to you and your family, and it’s on campus and completely free: UMB’s Employee Assistance Program (EAP).

It’s Healthy to Talk About It

We all face personal issues at one time or another. Or maybe you just need a little helpful advice in some area of your life. Whether it is something simple or more serious, as a UMB employee, you and your family members have the services of trained professionals at your fingertips.

The EAP offers free counseling to assist with issues impacting you or your family, personally or professionally. Here are some areas where EAP can assist:

  • Individual and couples counseling
  • Depression, anxiety
  • Drug/alcohol counseling
  • Job loss/job change
  • Career planning
  • Stress management
  • Parenting issues

See a complete list of services.

Getting an appointment with an outside therapist can take weeks, but you will be seen very quickly with the EAP. “One of the benefits of having an EAP program is that it allows employees to get counseling free, in a convenient setting, and in a expeditious manner,” says Wanda Binns, LCSW-C, EAP manager at UMB.

Neither you nor your family members need to go through your insurance, nor will you need a referral from Human Resources, your primary care physician, or a supervisor. And if a crisis arises, a counselor is on call around-the-clock.

Confidentiality Is Assured

Discussions with EAP counselors will remain confidential. None of the information discussed during a session can be released without a signed release of information form. Breach of confidentiality is an ethical issue, according to Binns: “All EAP counselors are licensed, which means our licenses would be jeopardized if confidentiality is breached. We also reinforce the idea our records are not part of the medical record system with the University of Maryland Medical System or Faculty Physicians, Inc.”

Binns says that in addition to completing a form with basic information such as name, date of birth, address, and reason for visit, employees sign a patient rights acknowledgment when they arrive for an appointment. EAP counselors are legally bound to keep discussions private.

Even in cases where a supervisor recommends counseling for an employee, only information pertaining to job performance is shared with the supervisor. If personal issues are impacting an employee’s job performance, those details are not shared with the supervisor.

The EAP will consult with managers and supervisors to address employee and organizational issues. And an employee can request to see an EAP counselor to discuss his/her concerns with a co-worker or supervisor. Supervisors may wish to help an employee by referring him/her for counseling. If all parties agree to it, EAP also can offer mediation and conflict resolution.

Emergency Response

In the aftermath of recent violence and unrest in Baltimore, the EAP provided information on the University’s main site regarding self-care. The EAP also was ready to provide immediate assistance to employees in any UMB departments. EAP has provided other emergency response assistance, such as:

  • Psychological support after an employee suicide or after the sudden death of a co-worker
  • Assisting in domestic violence cases, where EAP staff are joined by campus police who provide security and information
  • Coordination of activities by the EAP BETA (Behavioral Evaluation and Threat Assessment) team in response to threatening, aggressive, or violent behavior

Take advantage of the services EAP offers you!

  
Katherine FrankelClinical Care, People, University LifeMay 29, 20150 comments
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