University of Maryland Baltimore Center for Information Technology Services posts displayed by tag

Cybersecurity Awareness: Protect Against Ransomware

All employees at UMB can take simple actions to protect themselves online and recover their data in the event of a cyber incident. This week’s topic covers ransomware and simple steps that an individual or organization can take to improve their online safety.

What is ransomware?

Ransomware is essentially advanced malware whose mission is to take everything stored on your computer and encrypt it. After encrypting your information, the offender will offer to decrypt all of your content for a fee, therefore “ransoming” your data. Ransomware is particularly concerning to businesses that often are asked to shell out thousands of dollars to obtain the decryption keys and in many cases pay but never receive the information necessary to recover their files.

How can I protect myself and the University?

The No. 1 protection against ransomware is vigilance. Malware infections usually make their way onto a user’s computer by persuading them to open a file or run a program by sending a phishing email. In addition to training, which the University will be providing in the coming months, anti-virus software is required for all University-owned computers — we provide network monitoring and an intrusion prevention system (IPS) at the campus gateway to the internet and in front of all administrative servers (i.e., PeopleSoft and Banner).

Simple things like applying the principle of least privilege or the removal of admin rights for user’s computers can help stop the spread of malware throughout the University. Also, it is important to regularly back up your system to a removable drive that can be completely detached after the backup is complete if it contains business critical data.

What should I do if I am infected with ransomware?

If you think the infection is confined to a single machine at your home or at the University, you should immediately disconnect the infected machine from the network. This will help prevent further spread. In some cases, ransomware can be cleaned using software available from anti-virus and anti-malware vendors. In other cases, the user must decide if the content they have lost is worth the ransom and whether the risk of paying without receiving the unlock codes is acceptable.

It is important to determine exactly what ransomware the machine was infected by and how it was activated to prevent accidental spread after the event has concluded. If you have questions about ransomware, please contact Security and Compliance at

Fred Smith Bulletin Board, University LifeOctober 12, 20170 comments
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Qualtrics Is Now Available at UMB

Qualtrics is now available to faculty, staff, and students at UMB. It is an easy-to-use online survey software that’s powerful enough to perform even the most sophisticated research. With Qualtrics, survey creation is simple. You can easily collaborate your surveys and results with other faculty and analyze results inside and outside the platform (connect to SPSS, Mechanical Turk, etc.).

Additionally, Qualtrics recently launched the Insight Platform that includes new features and functionality. Over the next few months, try it out and find out how the Insight Platform can take your academic research to the next level!

How are people like me using Qualtrics?

• Academic research
• Class quizzes
• Classroom learning
• Course evaluations
• Conduct academic research
• Enhance your resume
• Improve class projects
• Launch field studies
• New! Qualitative research with text analytics


Joe Dincau Bulletin Board, Education, People, Research, Technology, University AdministrationMay 4, 20170 comments
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New and Improved Process for eUMB Access Requests

CITS is very excited to announce our new, streamlined process for requesting access to eUMB Financials, HRMS, RAVEN, and eForms.

For years, users requesting access to these systems needed to send their completed access request forms to the IT Help Desk. The Help Desk team would then submit the form into our ImageNow document management system for approval and processing by the appropriate eUMB team. These extra steps could add hours to the process.

The middle step has been removed, allowing users to submit the request directly into ImageNow and bypassing the Help Desk!

Each system – Financials, HRMS, RAVEN, and eForms – has its own request form, and each form must be sent to the appropriate eUMB team:

These addresses are printed on their respective forms. Access requests will no longer be accepted via fax beginning June 1.

If you have any questions, please email

Stephen Giermek Bulletin Board, People, Technology, University AdministrationApril 21, 20170 comments
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Creative Cloud Apps

Adobe Creative Cloud – The World’s Best Creative Apps!

“Researcher. Designer. Photographer. Filmmaker. Dreamer.

No matter who you are, Creative Cloud gives you the world’s best creative apps so you can make just about anything you want, wherever inspiration takes you.”

The CITS Software Licensing Office offers Creative Cloud – either as a collection or as individual titles. This annual subscription is available to UMB students, faculty, and staff, for use on UMB-owned or personally owned computers.

Email for more information.

Content courtesy of Adobe Creative Cloud site.

Stephen Giermek Bulletin Board, People, Technology, University LifeApril 6, 20170 comments
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Microsoft Project and Visio Now Available

The Software Licensing Office is excited to announce that Microsoft Project Professional 2013 and Visio Professional 2013 are now available for purchase by faculty, staff, and students at a deep discount.

With Microsoft Project Professional 2013 deliver winning projects! Start with a common project template, input information from Excel or SharePoint, or begin with a blank Gantt Chart. Schedule tasks, create a timeline, report on your progress, and collaborate with your team.

Communicate complex information simply with Microsoft Visio Professional 2013. Dozens of included templates get you started quickly. Themes give your drawings a professional look. Add visual impact easily. Connect your diagrams to real-time data to make complex information easier to scan and understand.

Project Pro 2013 and Visio Pro 2013 are now available for purchase by faculty, staff and students for installation on personally owned computers. You can buy both of these titles for $100 each through the Software Licensing Office.

Email for additional details or purchase online.

Stephen Giermek TechnologyMarch 10, 20170 comments
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