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Flow Cytometry Graphic

UMGCCC Flow Cytometry Shared Services Lecture Set for Oct. 8

The University of Maryland Marlene and Stewart Greenebaum Comprehensive Cancer Center (UMGCCC) Flow Cytometry Shared Services monthly flow lecture will be held Monday, Oct. 8, 10:30 a.m. to noon, at the Bressler Research Building, Room 7-035.

The lecture will be led by Xiaoxuan Fan, PhD, the School of Medicine, and you will learn:

  • How flow cytometry works
  • Multi-color design and compensation
  • Instruments and services
  • New technology and tools
  • Online booking system

The lecture is free, but you need to reserve your spot at this link.

All are welcome, and this lecture is required for those who want to be “trained users” at the UMGCCC FCSS facility.

Karen UnderwoodBulletin Board, Collaboration, Community Service, Education, Research, TechnologySeptember 19, 20180 comments
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How to Stop ‘Spear Phishing’

The Center for Information Technology Services has received reports of email messages sent to University of Maryland account holders that look very official and are created to get the account holder to give up personal information. The messages warn of a variety of account problems.

Suspicious Email Messages

  • Compromised accounts are being restricted
  • Account deletion is being conducted in preparation for a system upgrade
  • Unused accounts are being deleted
  • Mailbox storage limit has been reached
  • Accounts are being migrated to a new system
  • A maintenance process to fight spam is being conducted
  • An urgent request from a supervisor or manager to transfer a large sum of money immediately

These emails, themselves a type of spam, request that you visit a link to verify your account or reply to the message with your directory ID, password, as well as full name and contact information.


These emails are an attempt (called “phishing”) by someone to gain access to personal information, which they should not have. The “From” address is forged (or “spoofed”), and may or may not be an actual email address, but it is not where the email actually originated. Targeted versions of phishing have been termed “spear phishing.”

What to Do If You Receive a Phishing Message

First, do not respond to the phishing message for any reason, including trying to scold or taunt the sender.

Second, send the message to as an attachment (see instructions link below). With the entire phishing email in its original format, the administrators can get the information needed to adjust the IronPort filters to block future phishing messages from this sender.

Instructions on how to send an email as an attachment

What to Do If You Have Responded to a Phishing Message

If you responded to a phishing message with your password, please email or call the IT Help Desk and change your password immediately.

If you still have a copy of the original phishing message, send the message to as an attachment. With the entire phishing email in its original format, the administrators can get the information needed to adjust the IronPort filters to block future phishing messages from this sender.

Sarah SteinbergTechnology, UMB News, University LifeSeptember 17, 20180 comments
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To sign or not to sign ... UMBEIN.ORG

Sept. 27 Workshop: ‘Dealing with Non-Disclosure Agreements’

You’ve been asked to sign a non-disclosure agreement (NDA) — how should you respond?

In a Sept. 27 workshop titled “Dealing with Non-Disclosure Agreements” from the Entrepreneurship and Innovation Network student group, the use of NDAs to protect confidential information that may be exchanged during discussions or negotiations between companies will be discussed.

The workshop will review standard terms in an NDA and highlight problematic provisions that you might want to avoid. It also will touch on confidentiality provisions in employment and independent contractor agreements and other types of contracts.

Here are the details:


Edwin OakBulletin Board, Collaboration, Education, For B'more, People, Technology, UMB News, University Life, USGASeptember 13, 20180 comments
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Precision Health and the National Library of Medicine: From Accelerating Discovery to Improving Health and Well-Being

National Library of Medicine Director to Present on ‘Precision Health’

Patricia Brennan, PhD, RN, FAAN, FACMI, director of the National Library of Medicine, will present “Precision Health and the National Library of Medicine: From Accelerating Discovery to Improving Health and Well-Being” on Thursday, Oct. 11, 4 p.m. to 5:30 p.m., in the School of Nursing Auditorium. This event is free and open to the public, and a reception will follow.

The National Library of Medicine is the world’s largest biomedical library and the producer of digital information services used by scientists, health professionals, and members of the public worldwide. As the library prepares for its third century, Brennan is leading development of strategies to ensure that information critical for discovery and care is available where needed, when needed, and increasingly in the format needed. She became the library’s 19th director in August 2016.

A pioneer in the development of information systems for patients, Brennan brings more than 30 years of experience in biomedical informatics, spanning the application of game theory in the development of health information exchanges; the alignment of clinical information systems with professional practice models; and the design, deployment, and evolution of specialized computer tools to support self-management and self-care in the home. She holds a PhD in industrial engineering and a Master of Science in Nursing.

The lecture is co-sponsored by the following University of Maryland entities:

  • Biology and Behavior Across the Lifespan Organized Research Center
  • Center to Advance Chronic Pain Research
  • Center for Health Outcomes Research
  • Center for Health-Related Informatics and Bioimaging
  • Health Sciences and Human Services Library
  • Institute for Clinical & Translational Research
  • Institute for Genome Sciences
  • University of Maryland Marlene and Stewart Greenebaum Comprehensive Cancer Center

For more information, go to this School of Nursing webpage.

Giordana SegneriCollaboration, Education, People, Research, TechnologySeptember 11, 20180 comments
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The President's Message (Septemer)

The President’s Message

Check out the September issue of The President’s Message. It includes:

  • Dr. Perman’s column on our Interprofessional Care Transitions Clinic, serving vulnerable patients with a team-based approach
  • The launch of the improved UMB mobile app
  • CURE Scholars and YouthWorks interns embrace summer learning at UMB
  • Congressional staffers get a sneak peek at Health Sciences Research Facility III
  • UMB Foundation matches employee gifts made through the “Proud to work here. Proud to give here.” campaign
  • A look ahead to UMB Night at the Ballpark on Sept. 14, Dr. John T. Wolfe Jr.’s diversity presentation on Sept. 17, and Dr. Perman’s Q&A on Sept. 18
  • UMB Police Force and community residents mix and mingle at National Night Out
  • And a roundup of student, faculty, and staff achievements
Chris ZangABAE, Bulletin Board, Clinical Care, Collaboration, Community Service, Contests, Education, For B'more, People, Research, Technology, UMB News, University Life, USGASeptember 6, 20180 comments
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Men's hand holding modern mobile phone with customer service survey form on a screen. Red tick on excellent choice showing customer satisfaction.

Improved UMB Mobile App Launches

Just in time for the fall semester, the Office of Communications and Public Affairs (CPA) has launched improvements to UMB’s mobile app.

The app, created in 2013 to “put UMB in your pocket,” has evolved over time. But Amir Chamsaz, ScD, MS, managing director of web development and interactive media in CPA, says this upgrade is the best one yet. In addition to a redesign that increases user engagement and retention, the app offers a wide range of improvements.

  • Interactive experience: Latest news, social media stories, and more display on the landing page and users can flip through them without having to open the modules
  • Ease of use: Most used functionality is moved to the top to help users access what they need faster
  • Accessibility: Using large tile icons, sufficient color contrast, and other measures to help impaired users, the app meets ADA (Americans with Disabilities Act) accessibility requirements
  • Incorporates URecFit live and Blackboard that are popular destinations for users

“By studying quantitative data from Google Analytics as well as conversations with users, we put together a group of suggestions that are addressed in the redesigned UMB mobile app,” says Chamsaz, who adds the app is available by free download from the Apple App Store or Google Play. “In addition to being more functional, it is user-centered, beautiful, and easy to use.”

Learn more about the app at this CPA web page, and you can read more about it next month in the September issue of Dr. Perman’s President’s Message.

Chris ZangBulletin Board, Clinical Care, Collaboration, Community Service, Education, People, Research, Technology, UMB News, University Life, USGAAugust 29, 20180 comments
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Open book and green pencil

Free Fall Workshops at HS/HSL

The Health Sciences and Human Services Library (HS/HSL) offers a variety of free workshops to faculty, students, and staff.

Topics for Fall 2018 include:

  • Communicating with patients
  • Which citation manager is right for me?
  • Managing citations using EndNote/Zotero/Mendeley
  • Graphic design principles in PowerPoint presentations
  • Health information resources for culturally diverse patients
  • Imaging informatics

See the full schedule and registration information.

Emily GormanBulletin Board, Education, Research, TechnologyAugust 27, 20180 comments
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Tips on Securing Your Mobile Device

Your mobile devices are an amazing and easy way to communicate with friends, shop or bank online, watch movies, play games, or perform myriad other activities. Since your devices are such an important part of your life, here are simple steps to keep you and your devices safe and secure.

Securing Your Device

It might surprise you to know that the biggest risk to your mobile device is not hackers, but most likely you. You are far more likely to lose or forget a mobile device than have someone hack into it. The No. 1 thing you should do to protect your device is enable automatic locking of the screen, often called a screen lock. This means every time you want to use your device you first have to unlock the screen, such as with a strong passcode or your fingerprint. This helps ensure that no one can access your device if it is lost or stolen. Here are several more tips to help protect your devices:


Enable automatic updating on your devices so they are always running the latest version of the operating system and apps. Attackers are always looking for new weaknesses in software, and vendors are constantly releasing new updates and patches to them. By always running the latest operating system and mobile apps, you make it much harder for anyone to hack into your devices.


Install or enable software to remotely track your mobile device over the internet. This way, if your device is lost or stolen, you can connect to it over the internet and find its location, or in a worst-case situation, remotely wipe off all of your information on it.

Trusted Apps

Only download apps you need and from trusted sources. For iPads or iPhones, that means download apps from the Apple App Store. For Android, download apps from Google Play. For Amazon tablets, stick with the Amazon App Store. While you might be able to download apps from other sites, these are not vetted and are far more likely to be infected. Also, before downloading an app, check to make sure it has a lot of positive reviews and is actively updated by the vendor. Stay away from brand-new apps, apps with few reviews, or ones that are rarely updated. Finally, regardless of where you got your app, once you no longer need or actively use the app, we recommend you delete it from your device.

Privacy Options

When installing a new app, make sure you review the privacy options. For example, does the app you just downloaded really need to have access to all your friends’ and contacts’ information? We also recommend you disable location tracking for everything, then enable location for only the apps you think need it. If you are uncomfortable with the permission requirements of an app, find a different one that meets your needs. In addition, periodically check the permissions to ensure they have not changed.


Always back up your data. For mobile devices, a great deal of your information is often backed up automatically, such as your photos or messages. However, backups also store your configurations, apps, and other device information, making it much easier to recover from a lost device or transition to a new one.


When at work, be extra careful and never take any pictures or video that might accidentally include sensitive information, such as pictures of whiteboards or computer screens.

Your mobile devices are a powerful tool, one that we want you to enjoy and use. Just following these few simple steps can go a long way toward keeping you and your devices secure.

Fred SmithTechnologyAugust 16, 20181 comment
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Coming Soon: eUMB User Authorization Forms Online

The Center for Information Technology Services (CITS) is excited to announce that eUMB security forms will soon be available to submit online, utilizing electronic signatures by users and approvers in workflow. Users will be required to log in using Multi-Factor Authentication to access the forms. The current paper/PDF forms will be eliminated.

The following eUMB security forms will be available:

* eForms User Authorization Form and System Access (eTravel and ePAF)
* RAVEN Access Request Form
* eUMB HRMS User Authorization Form
* eUMB Financials User Authorization Form

Look for updates in the coming weeks!

Sara CananTechnologyAugust 8, 20180 comments
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July-August President’s Message

Check out the July-August issue of The President’s Message. It includes Dr. Perman’s column on immigrants’ rights and how Maryland Carey Law is helping secure them; a Q&A with new Police Chief Alice Cary; a preview of Campus Life Services’ Welcome Month; a recap of Project SEARCH’s graduation, and a new alignment for UMB’s overall commencement; stories on UMBrella scholarships and Teaching with Technology Day; a look ahead to Dr. Perman’s Sept. 18 Q&A; and a roundup of student, faculty, and staff achievements.

Click here to read the full message.

Chris ZangABAE, Bulletin Board, Clinical Care, Collaboration, Community Service, Contests, Education, For B'more, People, Research, Technology, UMB News, University Life, USGAAugust 7, 20180 comments
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Collage of social media site logos

Tips for Your Social Media Accounts

Social media sites such as Snapchat, Facebook, Twitter, Instagram, and LinkedIn are great resources, allowing you to meet, interact, and share with people around the world. However, with all this power comes risks — not just for you, but your family, friends, and employer. Below, we cover the key steps to making the most of social media securely and safely.


Be careful and think before posting. Anything you post will most likely become public at some point, impacting your reputation and future, including where you can go to school or the jobs you can get. If you don’t want your family or boss to see it, you probably shouldn’t post it. Also, be aware of what others are posting about you. You may have to ask others to remove what they share about you.


Almost all social media sites have strong privacy options. Enable them when possible. For example, does the site really need to be able to track your location? In addition, privacy options can be confusing and change often. Make it a habit to check and confirm they are working as you expect them to.


Secure your social media account with a long, unique passphrase. A passphrase is a password made up of multiple words, making it easy for you to type and remember, but hard for cyber attackers to guess.

Lock Down Your Account

Even better, enable two-factor authentication on all of your accounts. This adds a one-time code with your password when you need to log in to your account. This is actually very simple and is one of the most powerful ways to secure your account.


Just like in email, bad guys will attempt to trick or fool you using social media messages. For example, they may try to trick you out of your password or credit card. Be careful what you click on: If a friend sends you what appears to be an odd message or one that does not sound like them, it could be a cyber attacker pretending to be your friend.

Terms of Service

Know the site’s terms of service. Anything you post or upload might become the property of the site.


If you want to post anything about work, check with your supervisor first to make sure it is OK to publicly share.

Follow these tips to enjoy a much safer online experience. To learn more on how to use social media sites safely, or report unauthorized activity, check your social media site’s security page.

Fred SmithTechnologyJuly 26, 20180 comments
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Nissan Leaf

UMB Extends Participation in Nissan LEAF Program; Grant Improves to $5,000

The University of Maryland, Baltimore (UMB) has extended its participation in a program offering a significant rebate on the purchase of an all-electric, zero-emission vehicle, and the rebate has been bumped up to $5,000.

Through Sept. 30, 2018, UMB faculty, staff, students, and alumni can receive a $5,000 rebate on the manufacturer’s suggested retail price of a 2018 Nissan LEAF. Federal and state rebates are available as well.

To receive the incentive, download and bring a copy of both pages of the flyer linked here and proof of your University affiliation to a participating local Nissan dealership. Read the flyer to learn about the key features of the 2018 Nissan LEAF and visit Nissan’s website to learn more about the car or to find a dealer near you.

UMB has 18 120-volt or 240-volt elective vehicle charging stations (serving 36 cars) spread throughout our parking garages. The Baltimore region as a whole provides more than 200 charge station locations, and as electric vehicle popularity increases, the number of charging stations is expected to increase as well.

If you have questions about the program or charging electric vehicles on campus, please email Karen Park or call her at 410-706-2998.

Karen ParkBulletin Board, Technology, UMB News, University LifeJuly 25, 20180 comments
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Open book and green pencil

Free Summer Workshops at HS/HSL

The Health Sciences and Human Services Library offers a variety of free workshops to faculty, students, and staff.

Summer topics include:

  • Communicating with patients
  • Copyright rules and guidance for instructors
  • Choosing the right journal for your research
  • Graphic design principles for effective PowerPoint presentations
  • Best practices for managing research data
  • Imaging informatics

See the full schedule and registration information.

Emily GormanBulletin Board, Education, Research, TechnologyJune 20, 20180 comments
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Computer Keyboard-Update

The Importance of General Software Updates and Patches

What do you do when you see those little icons and pop-up messages that appear in the system tray, indicating there is a new software update available for you to download and install?  Most people find such notifications and the process of installing new software updates insignificant and disrupting. The truth is, people ignore such notifications for various reasons, such as, “Do I really need to install this update?” or “My computer is working just fine, I don’t think this update is for me!” or “I don’t have time to reboot my computer,” etc. If you are accustomed to dismissing those update notifications, you need to reconsider that practice. Applying software updates is one of the most important things you can do with your computer. In fact, if you don’t do it, you’re very likely going to get some kind of malware in your system and even get hijacked.

Your computer at UMB should already be on a regular patch cycle that updates the software automatically without you having to do anything, but it is extremely important for you to remember to do this for your personal computer at home.

What Are Software Updates, Anyway?

A software update, also known as a “patch” or a “service pack,” is a piece of software released by software vendors, mainly to address security vulnerabilities in their products. Software updates occasionally contain bug fixes and product enhancement. These updates are installed over the current installation and do not require uninstallation or re-installation of the software in question. In simple words, when you need to update a program, you don’t need to do anything other than let the updater do its thing.

A software update may contain:

  • Security vulnerability fixes: More than 90 percent of software and operating system (OS) updates are to patch security vulnerabilities in programs. A software program with a security hole in it can allow very bad things to happen to the computer. Exploiting security vulnerabilities in programs to deliver malware is a common method employed by cybercriminals.
  • Bug fixes and product enhancements: Although most software updates are developed mainly to address security holes in programs, you might come across software updates with bug fixes and product enhancements to improve program’s performance. A “bug” refers to unintended mistakes created by the programmer that cause the program to give unexpected results and errors.

Why Are Software Updates So Important for Your Computer?

To get the best performance from your computer and, most important, to stay protected against cyberattacks and malicious threats, it is very important that you do not neglect any critical software updates. Using an unpatched/outdated computer is like living in a house with no locks on the doors, inviting unwanted intruders. When you ignore updates on your computer, you are choosing to leave your computer open to infection. Cybercriminals depend on the apathy of users around software updates to keep their malicious endeavor running.

Downloading updates and installing them can sometimes be tedious, but the advantages you get from the updates are worth the time and effort to complete. The good news is you don’t even need to manually download and install most updates for each piece of software. Operating systems and a majority of programs installed on your computer can do the job for you with very little or no intervention. All you need to do is simply grant your consent when asked, by just the click of a button.

How to Manage Software Updates Efficiently

The best way to manage software updates on your computer is to let the software itself do it for you. Operating system and other software, such as your Antivirus program, can be configured to automatically download and install updates for you. However, not all software offers an automatic update feature. Widely used programs like Java and Adobe® Reader® will not update automatically, unfortunately these are typically the most frequently abused programs when they develop security vulnerabilities.

The icon will show in the bar near the clock indicating that the relevant program needs an update and requires you to activate them to start the update procedure. If you see such icons down near the clock, do the update as soon as you can.

It is important to mention that software updates are not limited to computers. Software updates also are available for mobile devices like your smartphone and other devices. The updates for such devices are usually known as “firmware updates.” In the case of smartphones, you also might receive updates for the applications installed on your phone, just the way you receive program updates on your computer. The bottom line is: Do not restrict yourself to just updating your computer. When you see updates for your other devices, make sure you install them as well for better performance and enhanced security.

Fred SmithTechnologyJune 12, 20180 comments
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The President's Message-June

The President’s Message

Check out the June issue of The President’s Message.

It includes:

  • Dr. Perman’s column on last month’s State of the University Address
  • A recap of commencement, UMB’s Neighborhood Spring Festival, Glendening and Ehrlich’s political discussion, and the CURE Scholars’ end-of-year celebration
  • A look ahead to Dr. Perman’s June 19 Q&A
  • Stories on philanthropic gifts to the schools of medicine and nursing
  • Two more employees benefit from the Live Near Your Work Program
  • UMB police start active shooter response training
  • A roundup of student, faculty, and staff achievements
Chris ZangABAE, Bulletin Board, Clinical Care, Collaboration, Community Service, Contests, Education, For B'more, People, Research, Technology, UMB News, University Life, USGAJune 11, 20180 comments
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