As part of the Service Excellence — One Interaction at a Time initiative, people who have interacted with Police and Public Safety, a division within UMB's Administration and Finance, are invited to participate in the evaluation of behaviors related to customer service across five dimensions: Knowledge, Communication, Process Improvement, Attitude, and Ownership/Accountability.
To access the survey, please click on the survey link here. We kindly ask that you complete it as soon as possible and no later than Friday, March 8, 2024.
Thank you for your time completing this brief survey.