We’re excited to announce that UMB is launching the SysAid Self-Service Portal as a new addition to Help Desk Services. Starting Wednesday, Dec. 3, UMB faculty, staff, and students can now access the portal, in addition to standard email or phone call support services. This addition of the portal is part of our ongoing commitment to improve efficiency and enhance your experience when requesting technical assistance.
What’s New?
- Streamlined Ticket Submission: Submit and track your IT requests easily through the SysAid portal.
- Real-Time Updates: Stay informed with status notifications and progress updates.
- Knowledge Base Access: Find helpful articles and solutions directly within the portal.
Why the Change?
SysAid offers a modern, user-friendly interface and powerful tools that will help us resolve issues faster and provide better support across campus.
How to Get Started:
- Visit the SysAid Self-Service Portal at SSO Login.
- Log in using your UMB credentials.
- Explore new features, like the Help Desk Chatbot, and submit your first request today!
Learn more about the SysAid Self-Service Portal — Center for Information Technology Services.