The Elm

When using Microsoft 365, to open a shared email account or another user's account, in which you have rights, please follow the steps below:

1. Log into portal.office.com
2. Select Outlook
3. Click on your image or initials in the upper-right corner of the window and click Open another mailbox
4. In the Open another mailbox box, enter the email address of the mailbox that you want to open and click Open
5. The mailbox will open in a new window

Note, to use this feature, you must be granted Full Access to the mailbox that you wish to open.