The Elm

The UMB Health Sciences and Human Services Library (HS/HSL) is providing two patient communication workshop series this spring. For time, date, and registration information please see below: 

Enhancing Patient Outcomes Through Clear Health Communication

Are you aware of your patients’ ability to understand and act on the information you give them? There is evidence that health care providers overestimate what patients are able to understand. Low health literacy is associated with higher mortality, higher rates of hospitalization and readmission, and poor self-management skills for chronic disease. This workshop covers the basics of health literacy and clear communication including tools that will assist you in creating easy-to-read materials. Also incorporated will be an opportunity for attendees to put difficult medical jargon into plain language.

March 31, 2020
10:30 a.m. - 11:30 a.m.

April 14, 2020
1 p.m. – 2 p.m.

Instructors: Mary Ann Williams, Lauren Wheeler

To register, go to the library’s Workshop Schedule: http://www2.hshsl.umaryland.edu/hshsl/workshops/index.cfm

Health Information for Culturally Diverse Patients

Want to improve your communication with patients whose native language is not English? In this workshop you will learn about patient education resources, including medical information available in other languages. This workshop will also examine the effect utilizing these resources can have on patient compliance and improved health.

April 7, 2020
10:30 a.m. – 11:30 a.m.

April 23, 2020
1:30 p.m. – 2:30 p.m.

Instructor: Mary Ann Williams

To register, go to the library’s Workshop Schedule:

http://www2.hshsl.umaryland.edu/hshsl/workshops/index.cfm