conflict resolution

You don’t need to be a mediator to use the techniques. Join the UMB Workplace Mediation Service (WMS) in October to learn and practice the techniques that mediators use to have great conversations and address conflict. 

October is Conflict Resolution Month and the Workplace Mediation Service will celebrate with several activities. Throughout the month, WMS will highlight mediator techniques that you can use at work, when teleworking or on campus, and approaches to addressing conflict.

All events will be held virtually:

Oct. 7, noon-1 p.m.: Fun with Feelings for WMS Mediators-in-Training 

Oct. 21, noon-1 p.m.: Webinar: Tele-conflicting: Addressing Conflict from a Distance — Joint Telework Open Forum with HR's Organization & Employee Development

Oct. 28, noon-1 p.m.: Coworker Feud Game: A communication competition*

Visit the WMS website for more details. 

*Participate or be an audience member to enter to win a free one-hour conflict management training for your office.

The Workplace Mediation Service is a free, voluntary, and confidential resource for workplace conflicts. Mediation services are available to all UMB employees (staff, faculty, and student employees).

Are you looking to learn more about WMS? Please email Aisha Samples or call 410-706-4270.


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