The Outlook Junk Email filter doesn’t stop delivery of junk email messages, but it does move suspected spam to the Junk Email folder.
The Outlook Junk Email filter doesn’t stop delivery of junk email messages but does the next best thing — it moves suspected spam to the Junk Email folder.
Microsoft system defaults and rules added by email administrators are in place to limit the amount of junk mail that can get to your inbox.
It’s a good idea to regularly review messages in the Junk Email folder to check for legitimate messages that were incorrectly classified as junk. If you find a message that isn’t junk, drag it back to the inbox or any other folder. Microsoft is constantly refining the criteria to identify Spam and Junk email, and there should be very few instances of legitimate email being captured in your Junk Email folder.
Please note: Do not respond to or forward emails located in your Junk Email folder. We are beginning to see individuals capture UMB spam and phishing emails located in their Junk Email folder and either responding to them or forwarding them. There is no need to report any messages in your Junk Email folder as spam.
Microsoft’s algorithms learn the identity of individuals who send you emails. You will receive an alert if you receive an email from someone who doesn’t typically contact you, and the alert will look like this:
“You don’t typically receive email from username@some.domain.com Learn why this is important.”
The link will take you to a Microsoft page that gives you information on how to spot a phishing email.
If the message is from someone from outside of the University, you also will see the following message:
CAUTION: This email originated from a non-UMB email system. Hover over any links and use caution opening attachments.
If you receive either one or both alerts in an email that is in your Junk Email folder, you can most often safely ignore it. You can delete messages in your Junk Email folder or leave them alone. They will automatically be deleted after 30 days.
Please continue to do your part to protect UMB resources by reporting suspicious emails you might receive in your Inbox and ignore or delete emails in your Junk Email folder.