Having another device registered for multifactor authentication allows you to maintain the security and privacy of your data.
To provide added security to your data and the University of Maryland, Baltimore's privacy, integrity, and confidentiality, the Center for Information Technology Services recommends (if possible) adding a second device to Duo in the event that your main device is unavailable.
To do so, please see the following instructions:
1. Go to directory.umaryland.edu
2. Click on “Multifactor Authentication (Duo)” and then “Manage Duo Account”
3. Next, click “Add New Device”
4. You will be prompted to authenticate your current registered device (we recommend utilizing the Push function)
5. You will be brought to a new page to determine what device you will be adding
a. If you are adding a landline:
i. Enter your phone number
ii. It will take you to a new page where you will re-enter your landline phone number so the system can call you and provide you with a six-digit code to enter into the verification box
b. If you are adding a tablet:
i. Determine what type of tablet you are adding
ii. It will then ask you to install the Duo app on your new device
iii. Once the app has been downloaded, use the new device to scan the QR code provided on the computer screen. You also can choose to have an activation link sent to your email.
6. After authenticating your new device, you will be taken to a new screen where you can see all your devices that are registered to Duo. You should see your new device in the list provided.
From this page, you also can choose which device you would like to set as your default device.
For additional information, visit https://www.umaryland.edu/cits/services/DUO/existing-user/