LTRS: Better Organizations for Better Quality of Service: An Integrated Perspective on Safety, Workforce Crisis, and Organizational Impact,
Speaker: Dr. HaeJung Kim
Date: Thursday, February 19
Time: 12:15-1:45 PM via Hybrid- Zoom and UMSSW Room 2E02
This presentation examines how organizational safety, workforce instability, and organizational capacity interact to shape the quality of service delivery in human service and nonprofit organizations. Drawing on empirical research across multiple projects, it highlights organizational mechanisms through which workforce conditions translate into service outcomes and organizational impact. This event will be hybrid, with in person element taking place in Room 2E02. LTRS welcome anyone interested in UMSSW research.