Headshot of Mary Ann Williams, Health Sciences and Humans Services Library, Research and Education Librarian to the UMB School of Dentistry

The Health Sciences and Human Services Library educates health care providers and researchers about the value of clear communication and promotes greater awareness of health literacy.

Register for a workshop, taught by Mary Ann Williams, MSLS, research and education librarian to the School of Dentistry.

Enhancing Patient Outcomes Through Clear Health Communication

Are you aware of your patients’ ability to understand and act on the information you give them? Evidence shows that health care providers often overestimate what patients understand. Low health literacy is linked to higher mortality, increased hospitalization and readmission, and poor self-management of chronic disease. This workshop covers the basics of health literacy and clear communication, including practical tools to help you create easy-to-read materials.

Tuesday, March 17, 1-2:30 p.m.
Thursday, April 30, 9-10:30 a.m.

Health Information Resources for Culturally Diverse Patients

Want to improve communication with patients whose native language is not English? In this workshop, you will explore patient education resources, including medical information available in multiple languages. The session also examines how using these resources can improve patient compliance and health outcomes.

Tuesday, March 24, 10-11:15 a.m.
Tuesday, April 21, 1-2:15 p.m.

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