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This presentation examines how organizational safety, workforce instability, and organizational capacity interact to shape the quality of service delivery in human service and nonprofit organizations. Drawing on empirical research across multiple projects, it highlights organizational mechanisms through which workforce conditions translate into service outcomes and organizational impact. LTRS welcome anyone interested in UMSSW research.

 Better Organizations for Better Quality of Service: An Integrated Perspective on Safety, Workforce Crisis, and Organizational Impact

Speaker: Dr. HaeJung Kim

  • Date: Thursday, Feb. 19
  • Time: 12:15 - 1:15 PM 
  • HYBRID- Zoom and Room 2e02 in UMSSW main building

Register: umaryland.zoom.us/meeting/register/D_IE4CdORim9zXJ734aIQg

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